Negotiation skills is required most of the time at the time of job, but the ability to negotiate requires a collection of both communication and interpersonal skills used together to bring the desired result. The scenario of negotiation occurs when two parties of individuals disagree on the solution for a particular problem or the goal for a project or contract. A successful negotiation skills part requires the two parties to come together and hammer out an agreement that is acceptable to both.
Problem Analysis to Identify Interests and Goals
Effective negotiators must have the skills to analyse a problem to determine the interest of each party in the negotiation. A highly detailed problem analysis most of the time identifies the issue, the interested parties, and the outcome goals. For example, let say in the contract between the employer and employee negotiation, the challenge or area where the parties disagree may be in the benefits or salary. It also helps to identify the issues for both sides can help to find a compromise for all parties.
Preparation before a Meeting
At the time of before entering a bargaining meeting, the skilled negotiator prepares for the meeting. Sometime preparation even includes determining goals, areas for trade, and alternatives to the stated goals. Additionally, negotiators study the history of the relationship between two parties and past negotiators to find areas of agreement and common goals. Past precedents and outcomes can set the tone for current negotiators.
Active Listening Skills
Negotiators have the skills to listen actively to the other party at the time of the debate. The involvement of active listening includes ability to read body language as well as verbal communication. It is essential to listen to the other party to find areas for compromise at the time of the meeting. The skilled negotiator will spend more time listening to the other party other than spending the most of the time in negotiation expounding the virtues of his viewpoint.
Keep Emotions in Check
It is essential that a negotiator have the ability to keep his emotions in check at the time of negotiation. During the meeting, a negotiation on contentious subject can be frustrating and letting emotions to take control which can lead to unfavourable results. For instance, let say if at any point of time, the manager gets frustrated with the lack of progress during a salary negotiation may concede more than it is acceptable to the organization just to end the frustration.
Moreover, on the other hand, employees negotiating a pay raise may become too emotionally involved to accept a compromise with management and take an all or nothing approach, which breaks down the communication between the two parties.
Clear and Effective Communication required in Negotiation Skills
Negotiators people must have the ability to communicate clearly and effectively to the other side at the time of the negotiation. Misunderstandings can even lead when negotiator does not state his case clearly.
Collaboration and Teamwork
Negotiation is not only sometimes one side against another arrangement. Effective negotiators must have the skills to work together as a team and foster a collaborative ecosystem during the time of negotiations. Those who all are involved in negotiation on both sides of the issues must work together to reach an agreeable solution.
Problem Solving Skills
Individuals with negotiation skills have the ability to seek a wide range of solutions to problems. Apart from focusing on his ultimate goal for the negotiation, the individual with skills can focus on solving the problem, which may be a breakdown in communication, to benefit both sides of the issue.
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